Kingpin Holdings LTD respects your privacy and is committed to protecting your personal data.
personal data when you visit our website (regardless of where you visit it from)
and tell you about your privacy rights and how the law protects you.
including any data you may provide through this website when you sign up to our newsletter, purchase a product or service, or take part in a competition.
This website is not intended for children and we do not knowingly collect data relating to children.
when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.
we are referring to the relevant company in the Kingpin Holdings LTD Group responsible for processing your data.
Kingpin Holdings LTD is the controller and responsible for this website.
including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.
|Full name of legal entity:||Kingpin Holdings LTD|
|Postal address:||DD-15-134-004 – 007 Level 15 WeWork Hub71 Al Khatem Tower Abu
Dhabi Global Market Square Al Maryah Island Abu Dhabi United Arab
Emirates , Abu Dhabi, Abu Dhabi, 88831, United Arab Emirates
If you are concerned about our handling of your personal information, you can lodge a complaint with a privacy supervisory authority.
In the European Economic Area, the relevant supervisory authority is the one in the country or territory where:
A list of National Data Protection Authorities in the European Economic Area can be found here:
We would appreciate the chance to deal with your concerns before you approach the relevant privacy supervisory authority, so please contact us in the first instance.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
This website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.
We do not control these third party websites and are not responsible for their privacy statements.
Personal data, or personal information, means any information about an individual from which that person can be identified (either directly or indirectly).
It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from
your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate
your Usage Data to calculate the percentage of users accessing a specific website feature. However,
if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you,
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs,
sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).
Nor do we collect any information about criminal convictions and offences. If you fail to provide Personal Data
If you fail to provide Personal Data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested,
we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services).
In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data where:
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party
direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your Personal Data
We have set out below, in a table format, a description of all the ways we plan to use your personal data and which of the legal bases we rely on to do so.
We have also identified what our Legitimate Interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
|Purpose/Activity||Type of data||Lawful basis for processing including basis of Legitimate Interest|
|To register you as a new customer||
||Performance of a contract with you|
To process and deliver your order including:
To manage our relationship with you which will include:
|To enable you to participate in a prize draw, competition or complete a survey||
To administer and protect our business and this website (including troubleshooting, data analysis,
testing, system maintenance, support, reporting and hosting of data)
to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
|To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you||
Necessary for our Legitimate Interests (to study how customers use our products/services,
to develop them, to grow our business and to inform our marketing strategy)
|To use data analytics to improve our website, products/services, marketing, customer relationships and experiences||
Necessary for our Legitimate Interests (to define types of customers for our products and services,
to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
|To make suggestions and recommendations to you about goods or services that may be of interest to you||
||Necessary for our Legitimate Interests (to develop our products/services and grow our business)|
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you.
This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased from us and you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase,
warranty registration, product/service experience or other transactions.
A cookie is a small text file which is placed onto your device when you access our website.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
For more information about the cookies we use, please see our Cookie Notice https://kingpin.global/cookie-notice.html
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We may share your personal data with the parties set out below for the purposes set out in the table above in the Purposes for which we will use your Personal Data section.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your
personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We share your personal data within the Kingpin Holdings LTD Group. This may involve transferring your data outside the European Economic Area (EEA ).
Our external third parties may be based outside the EEA so their processing of your personal data may involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost,
used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees,
agents, contractors and other third parties who have a business need to know.
They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Unfortunately, no transmission of data over the internet is guaranteed to be completely secure.
It may be possible for unauthorised third parties, to intercept or access transmissions or private communications unlawfully.
While we strive to protect your personal data, we cannot ensure or warrant the security of any personal data you transmit to us.
Any such transmission is done at your own risk.
If you believe that your interaction with us is no longer secure, please contact us.
We have put in place procedures to deal with any suspected personal data breach and will
notify you and any applicable regulator of a breach where we are legally required to do so.
How long will you use my personal data for?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for,
including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period
in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data,
the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether
we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data: see Your Legal Rights at section 9 below for further information.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes,
in which case we may use this information indefinitely without further notice to you.
Otherwise, we securely erase your information once it is no longer needed.
Under certain circumstances, you have rights under data protection laws in relation to your personal data.
The various rights are not absolute and each is subject to certain exceptions or qualifications.
We will grant your request only to the extent that it follows from our assessment of your request that we are allowed and required
as a data subject under data protection laws.
You have the right to:
If you wish to exercise any of the rights set out above, please contact us.
No fee usually required
You will not ordinarily have to pay a fee to access your personal data (or to exercise any of the other rights).
However, we may charge a reasonable fee if your request is clearly unfounded,
repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).
This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer
if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Legitimate Interest means the interest of our business in conducting and managing our business to enable
us to give you the best service/product and the best and most secure experience. We make sure we consider and
balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our Legitimate Interests.
We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise
required or permitted to by law). You can obtain further information about
how we assess our Legitimate Interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party
or to take steps at your request before entering into such a contract.
Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.